If you prefer to come and see us, we can complete the application with you in store. You will need to bring a current bank card and know your personal address and employment history and details (last 5 years).
If you would like a member of our trained staff to complete the application on your behalf simply contact us to arrange the call. A member of our staff can take you through an application in 10 minutes. You will need the bank card you wish to make payments from with you and know your personal address and employment history and details (last 5 years).
If you wish to apply by phone, please complete our quick online form and we will call you back.
In the first instance email the business at firstname.lastname@example.org with a written account of the complaint. A manager will be responsible for receiving this correspondence and directing it to the appropriate person. We shall advise potential complainants:
- How to submit a complaint
- Who the contact person is at our organisation
- How we will deal with the complaint
- How we will advise the outcome of the complaint
All complaints will be resolved within 14 working days.
If you compliant hasn't been resolved to your satisfaction, you are entitled to raise a compliant with the Financial Ombudsman Service, please follow the link: How to complain (financial-ombudsman.org.uk)
|V12 Contact Information:||TEL: 02920 468900||Email: email@example.com|
|V12 correspondence and Trading address:||V12 Retail Finance Limited
20 Neptune Court
V12 Retail Finance Limited, Yorke House, Arleston Way, Solihull, B90 4LH